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Your Podium Markets subscription gives you access to Ivy, real-time market data, and the full suite of AI-native trading tools available on the platform. You can view and manage every aspect of your subscription — from your current plan and payment method to invoices and cancellation — directly from your account settings at app.podiummarkets.ai.

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Viewing your current plan

To see which plan you are on, navigate to Profile → Billing → Plan & Usage → Plan. The Billing section contains your current plan name, the next renewal date, and a summary of the features included. If you are on a trial, the remaining trial days are shown at the top of the page.

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Upgrading your plan

1

Open Billing settings

Go to Profile → Billing in the left-hand navigation of app.podiummarkets.ai.
2

Select a new plan

Under Plans, review the options and click Upgrade next to the plan you want to upgrade to.
3

Confirm payment

Review the plan details and pricing summary, then click Confirm Upgrade. Your card on file is charged immediately for any prorated difference, and your new plan takes effect right away.

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Updating payment details

To update your credit card or other payment method, go to Profile → Billing → Plan & Usage → Payment and click Add or change card. Enter your new card details in the secure form. Your updated card will be used for all future billing cycles.

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Billing cycle and invoices

Podium Markets charges your payment method at the start of each billing cycle. You can download past invoices at any time from Profile → Billing → Plan & Usage → Invoices. Each invoice is available for download and includes a full breakdown of charges, applicable taxes, and the billing period covered.

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Canceling your subscription

You can cancel your subscription anytime. Go to Profile → Billing → Plan & Usage → Subscription and click Manage Subscription, then follow the on-screen prompts to confirm your cancellation. You can reactivate your subscription at any time before your access ends to restore full access.

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What happens after you cancel

Immediately
  • Your cancellation is confirmed via email.
  • Your subscription is set to not renew.
Until your billing period ends
  • You keep full subscription access until the end of your current subscription term.
  • All features continue working normally.
  • Your renewal date becomes your “Paid subscription access ends” date.
After your billing period ends
  • Your account converts to the Free tier.
  • You lose access to your paid subscription features.
  • Your data remains intact — watchlists, chat history, and other account data are not deleted.
  • You can continue using Ivy with Free tier limits.

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Check your cancellation status

To confirm your subscription is set to cancel:
  1. Go to Profile → Billing → Plan & Usage → Subscription.
  2. Look for a status showing Cancels on [date] or Will not renew.
  3. Check your inbox for the confirmation email.
If you don’t see confirmation or are still being charged, contact [email protected] immediately.

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Cancel a free trial

If you’re on a free trial and want to cancel before being charged, follow the same steps above. Cancel before your trial end date to avoid being charged.
Canceling mid-cycle does not result in a partial refund, but you retain full access to all platform features until the end of your current billing period.
For billing questions not answered here, email [email protected] and the team will get back to you within one business day.